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RULES FOR THE SALE OF GOODS
1. General provisions
1.1. These Terms and Conditions of Purchase and Sale (hereinafter referred to as the “Terms and Conditions”) set out the rights, obligations and responsibilities between the person purchasing goods from https://www.hydraulic-stock.com (hereinafter referred to as the “Buyer”) and Hidraulinės sistemos UAB (hereinafter referred to as the “Seller”) when the Buyer purchases goods in the online shop. By purchasing goods in the online shop, the Buyer agrees to the application of these Terms and Conditions,
1.2. After the Buyer has created a shopping cart, specified the delivery address, selected the payment method and read these Terms and Conditions, the Seller shall send a confirmation that the order has been accepted and the exact price of the goods to the e-mail address specified by the Buyer.
1.3. The Seller reserves the right to modify these Terms and Conditions, including, but not limited to:
(a) changing payment terms;
(b) changes to the applicable legislation.
1.4. For the purposes of the Contract between the Seller and the Buyer, each time the Goods are ordered, the then current version of the Terms and Conditions will apply, so we recommend that you review the Terms and Conditions each time you order the Goods to ensure that you fully understand the terms and conditions under which you are ordering.
1.5. Whenever the Terms and Conditions are changed, the Seller will inform the Buyer and notify the Buyer, indicating that the Terms and Conditions have been changed and the date of the change will be set out in clause 1.4 of these Terms and Conditions.
2. Rights and obligations of the Buyer
2.1. The Buyer shall have the right to purchase the Goods in the e-shop in accordance with these Rules and the legislation of the Republic of Lithuania.
2.2 The Buyer (consumer) shall have the right to withdraw from the contract of purchase and sale of goods concluded in the e-shop (hereinafter referred to as “the Contract”) with the Seller, without stating a reason and without incurring any costs other than those set out in Article 6.228 (11) of the Civil Code, by notifying the Seller in writing within 14 (fourteen) calendar days of the receipt of the goods. If the Buyer wishes to withdraw from the Sale and Purchase Agreement, the Buyer must send the Seller a completed free withdrawal form, or provide a clear notice to
2.3. The Buyer may exercise the right to return the Goods only if the time limit for returning the Goods has not been missed.
2.4. The returned Goods must be undamaged, in good condition (intact labels, protective films, etc.) and unused. All returned Goods must be accompanied by the authentic labels, protective bags and the same accessories with which they were sold. Returned Goods must be in their original packaging (with instructions and warranty card, if supplied with the Goods) in the same condition as when purchased by the Buyer.
2.5. The right of withdrawal does not apply for:
2.6. Any money paid for the Goods, including delivery costs, shall be refunded to the Buyer who withdraws from the Contract. Upon receipt of the Goods and after evaluation of their quality, the Seller shall refund the price for the Goods not later than 14 (fourteen) days after receipt of the written notice of withdrawal from the Contract, except for the cases specified in Clauses 2.3 and 2.4 of this Sale and Purchase Agreement. If only part of the Goods are returned, the delivery costs shall be refunded only if the remaining Goods of the same order, when purchased alone, would have been subject to a lower rate than the rate applicable when the Goods were purchased together with the returned Goods, and only to the extent of the difference between the said rates.
2.7. In the event that the Goods have been delivered to the Buyer after the cancellation of the Contract:
2.8. The Buyer shall have other rights and obligations set out in these Terms and Conditions and in the legislation of the Republic of Lithuania.
2.9 The Buyer undertakes to pay for the Goods and the price related to the delivery of the Goods within the specified time and to accept the ordered Goods.
2.10. The Buyer agrees that the Seller may use third parties for the performance of this Agreement.
2.11. The Buyer has the right and is encouraged to print these Terms and Conditions for future reference.
2.12. The Buyer shall have the right to apply to the Seller for suspension or cancellation of his registration (account) in the online shop. The request may be submitted to the Seller’s e-mail address [email protected], by registered mail or by visiting the Seller’s registered office. The Seller may carry out identification of the Buyer before granting this request. For this purpose, the Seller may instruct the Buyer to provide the Buyer with the relevant profile data (e.g. name, email address or telephone number) provided in the registration form, which can be compared with the relevant profile data of the Buyer held by the Seller. As part of this verification, the Seller may also send a control message to the contact telephone number (SMS) or e-mail address indicated in the Buyer’s registration form, requesting an authorisation action. If the verification procedure is unsuccessful, the Seller will not comply with the Buyer’s request for suspension or cancellation of the Buyer’s registration in the Online Shop.
3. Seller’s rights and obligations
3.1. The Seller undertakes to provide all the conditions for the proper use of the e-shop services by the Buyer, but the Seller does not give any guarantee that the e-shop will operate uninterrupted or that data transmission will be uninterrupted and shall not be liable for any minor inaccuracies.
3.2 The Seller undertakes to deliver the goods ordered by the Buyer to the Buyer at the address indicated by the Buyer within the specified time limit.
3.3 If for important reasons or technical problems the Seller is unable to deliver the product(s) ordered by the Buyer, the Seller undertakes to offer the Buyer an analogue product, and in the event that the Buyer refuses to accept the analogue product the Seller shall refund the Buyer’s money paid within 10 business days. In this case, the Seller shall be exempt from liability for non-delivery of the goods.
3.4 If the Buyer attempts to interfere with the operation of the online shop or its proper functioning, the Seller shall have the right to limit and/or suspend the Buyer’s ability to use the online shop and/or cancel the Buyer’s registration on the online shop without prior notice to the Buyer.
3.5 The Seller shall have the right to change the present Conditions unilaterally. The amended Terms and Conditions shall come into force from the moment of their publication in the online shop and shall be valid for all purchase and sale contracts concluded after the publication of the Terms and Conditions.
3.6. The Seller shall have other rights and obligations set out in the Terms and Conditions and in the legislation of the Republic of Lithuania.
3.7. Upon receipt of a request from the Buyer for suspension or cancellation of his/her registration (account) in the online shop, the Seller shall be entitled to carry out the actions for the identification of the Buyer as provided for in the Rules. After the Buyer has successfully completed the authorization action, the Seller shall suspend or cancel the Buyer’s registration (account) in the online shop without undue delay. The Seller may not grant the Buyer’s request for cancellation of the Buyer’s registration (account) in the e-shop if any disputes between the parties are settled or if any other legal reason arises (e.g. legal obligation, the Seller is obliged by the relevant law enforcement authority, etc.). In such cases, the Seller shall only suspend the Buyer’s registration (account) in the online shop until the circumstances preventing the cancellation of the Buyer’s registration (account) have passed.
4. Price and payment of goods.
4.1. The e-shop can optionally display the price without value added tax rate or the final price of the product, i.e. the price shown includes the applicable value added tax rate. The buyer is free to choose the model of the displayed price. The price of the Goods does not include delivery charges.
4.2 The Buyer undertakes to pay for the Goods within no more than 1 (one) working day in the form offered by the Seller. If the Buyer fails to pay the price within the specified period, the Buyer shall be deemed to have refused to perform the contract, and the Seller shall be entitled to suspend the execution of the order.
4.3 The Buyer may pay the Seller for the Goods selected and ordered on the e-shop in one of the following three ways:
4.3.1 Cash, upon delivery of the Goods to the courier. If you choose this method of payment, the order will be processed immediately and you must have the exact amount of money of the order when the courier arrives.
4.3.2. If you use e-banking, please select the link of the required bank in step 3 of the purchase. In step 5, click on “Make payment”, register on the bank’s website and confirm the payment order. No further information is required in this case. The status of the order changes to “paid” and the order is processed.
4.3.3: AB SEB bankas, AB DNB bankas, AB Swedbank, (by cash deposit or bank transfer) to the seller’s bank account (in euros), please indicate the order number you have been given in the payment destination. After the transfer has been made, please be sure to inform us by e-mail [email protected]. The order will not be processed until we have received information about the order, as the order status remains unchanged and is visible as “unpaid”. If you have placed an order but have not yet received the goods and would like a refund, please inform us by phone or email.
4.3.4. Cash, card, or money order and payment by bank transfer with confirmation statement in the physical store of Hidraulinės sistemos UAB, or by collecting the goods from the manager.
4.3.5 The goods or services will be invoiced by the Seller upon delivery of the goods/services. The invoice will be sent to the email address provided by the buyer
5. Delivery.
5.1. The Goods shall be delivered at the Buyer’s expense by courier or by the Seller’s transport.
5.2 The exact price of the Goods, the delivery price, the quantity and range of the Goods, and the delivery period shall be specified in the Seller’s confirmed order. In very rare cases, some Goods may not be sold in lots of 1, and you may be informed of this within 4 working hours of ordering. Where additional delivery charges apply due to the weight/volume of the Goods, the final delivery price will be agreed on a case-by-case basis. In such cases, the Buyer will be contacted by the Seller’s representatives.
In the absence of agreement on the final delivery price, the Seller shall have the right to refuse to fulfil the order placed by the Buyer without any compensation to the Buyer.
5.3..4 In the event that damage to the packaging of the Goods is detected, but no discrepancy(s) in the quantity, quality or assortment of the Goods is detected, the Buyer (Buyer’s representative) shall note the damage to the packaging of the Goods in a document provided by the Seller (Seller’s representative).
5.5 In the event that damage to the packaging of the Goods is detected in the case of discrepancy(s) in the quantity, quality and/or assortment of the Goods, the Buyer (Buyer’s representative) shall refuse to accept delivery of the Goods. In this case, the Seller (Seller’s representative) or the courier, together with the Buyer (Buyer’s representative), shall execute a non-acceptance certificate, in which the irregularities and discrepancies found shall be noted in writing.
5..6. After the Buyer (Buyer’s representative) has accepted the consignment of the Goods and signed the relevant delivery document and noted the damage to the packaging of the consignment of the Goods, it shall be deemed that the Goods have been delivered in the damaged packaging of the consignment, but that the quantity, quality and range of the Goods are in accordance with the terms and conditions of the contract of sale, and that the additional services specified in the delivery document have been duly performed.
5.7. Once the Buyer (Buyer’s representative) has accepted the consignment of Goods and has signed the relevant delivery document without comments, the Goods shall be deemed to have been delivered in the undamaged packaging of the consignment, and the quantity, quality and range of the Goods shall be in accordance with the terms and conditions of the contract of sale, and the additional services referred to in the relevant document shall be deemed to have been duly performed.
5.8. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been handed over to the Buyer irrespective of whether the goods are actually received by the Buyer or by any other person who has received the goods at the specified address. If the goods are not delivered on the scheduled delivery date, the Buyer shall notify the Seller immediately, but not later than the day after the scheduled delivery date. Otherwise, the Buyer shall forfeit the right to claim against the Seller in respect of non-delivery or late delivery of the Goods(s).
6. Product warranty
6.1. The Seller guarantees the quality of the Goods (statutory quality guarantee). The Seller provides a quality guarantee for different Goods valid for a certain period of time, the specific term and other conditions of which are specified in the descriptions of such Goods.
6.2. Defects in the Goods shall be eliminated, low-quality Goods shall be replaced, returned in accordance with the requirements of the legislation of the Republic of Lithuania.
6.3. If the delivered Goods or Goods do not comply with the requirements of quality, the Buyer shall apply to the e-shop’s general contacts.
7. Processing of personal data
7.1 All rules are discussed in the “Privacy Policy”
8. Sending information
8.1. The Seller shall send all notifications to the e-mail address provided by the Buyer in the registration form and by SMS to the telephone number indicated in the order.
8.2. The Buyer shall send all notifications and questions to the address indicated in the “Contacts” section of the Seller’s e-shop.
9. Responsibility
9.1. The Buyer is responsible for the accuracy of the data provided in the registration form. The Buyer accepts responsibility for the consequences and consequences of any incorrect/false data provided in the registration form.
9.2 Pursuant to Article 8(2) and (3) of the Law on Electronic Signature of the Republic of Lithuania, the Buyer agrees with the Seller that the confirmation of the Buyer’s actions in the online store by the login data to the online store shall have the legal effect of an electronic signature (i.e., the same legal effect as a signature on a written document) as provided for in Article 8(1) of the Law on Electronic Signature of the Republic of Lithuania. The Buyer is obliged and undertakes to protect his/her login data and not to disclose them to third parties. All actions performed by the Buyer using the Buyer’s data shall be deemed to have been performed by the Buyer, and the Buyer assumes full responsibility for the nature of the actions performed and the data used.
9.3. The parties shall be liable for the breach of the contract of sale concluded in the online shop in accordance with the procedure established by the legislation of the Republic of Lithuania.
10. Ordering a product by sample
10.1 If the goods presented in the https://www.hydraulic-stock.com e-shop are not in the stock of UAB “Hidraulinės sistemos” or the offer of the goods has been made on the basis of a separate request, and the buyer wishes to purchase the goods – the contract shall be concluded in accordance with CC 6.356
10.1.1 A consumer sales contract may be concluded on the basis of samples of the goods offered to the buyer by the seller (description of the goods, catalogues, models, etc.).
10.1.2 Unless otherwise provided by law or contract, a contract for sample items shall be deemed to have been concluded when the Seller delivers the items to the place specified in the order.
10.1.3 The Buyer shall have the right to withdraw from the Contract in accordance with the Samples of the Items prior to the delivery of the Items. However, in this case the buyer must reimburse the seller for the necessary costs incurred by the seller in connection with the performance of the contract prior to the cancellation, unless the contract provides otherwise.
10.2 When ordering the goods, the Seller may request Hidraulinės sistemos UAB to pay for the goods by prepayment.
11. Final provisions
11.1. These Rules shall be governed by the law of the Republic of Lithuania.
11.2 All disagreements arising out of or in connection with the contract of sale and purchase between the Buyer and the Seller shall be settled by negotiation. In the event of failure to reach an agreement, disagreements shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
11.3. “You can submit a request/complaint about a product or service purchased in the https://www.hydraulic-stock.com online shop to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, e-mail: [email protected], tel. 8 5 262 67 51, fax. (8 5) 279 1466, on the website www.vvtat.lt, at its territorial units in the districts, or by filling in the request form on the EGS platform http://ec.europa.eu/odr/.